Last update: 09 Jan 2025

Privacy Policy

This Privacy Policy describes how IGEO AI LTD (“igeo.ai”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you use our website or services (collectively, the “Service”). It also outlines your privacy rights and how applicable laws protect you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Account
A unique profile created to access our Service.
Company
IGEO AI LTD, Agios Alexiou 1, Strovolos, 2054, Nicosia, Cyprus.
Cookies
Small files stored on your device to track activity and enhance user experience.
Country
Cyprus
Data Controller
The Company responsible for processing and determining the purpose of data collection.
Device
Any device (computer, smartphone, tablet) used to access the Service.
GDPR
General Data Protection Regulation of the European Union.
CCPA/CPRA
California Consumer Privacy Act and California Privacy Rights Act.
Personal Data
Any information that identifies or can be used to identify a person.
Service Providers
Third parties that process data on our behalf.
Usage Data
Automatically collected data about your use of the Service.
Website
https://app.igeo.ai
You
The user accessing the Service, whether individually or on behalf of a company.

2. What Information We Collect

Personal Data

We may collect:

  • Full name
  • Email address
  • Phone number
  • Address
  • Company name
  • Payment information (processed via third-party providers)

Usage Data

Includes:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers and diagnostic logs

Third-Party Logins

When you log in via services like Google, Facebook, or LinkedIn, we may access associated information (name, email, profile data) according to the permissions you grant.

3. How We Use Your Data

We use your data to:

  • Provide and improve our Service
  • Manage your account
  • Process payments
  • Send updates and communications
  • Provide support and security
  • Deliver personalized content and marketing
  • Analyze usage trends and Service performance
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential functionality
  • Analytics and performance
  • Remembering preferences
  • Advertising and retargeting

You may manage your cookie preferences through your browser settings.

See our full Cookie Policy for more information.

5. Sharing Your Information

We may share your data with:

  • Service Providers (e.g., analytics, cloud storage, email delivery, payment processors)
  • Business partners and affiliates
  • Legal authorities (if required by law)
  • In mergers, acquisitions, or corporate reorganizations
  • With your explicit consent

We do not sell your personal data in the traditional sense.

6. Retention of Data

We retain your personal data only for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Usage data is typically retained for shorter periods unless needed for security or functionality improvements.

7. Data Transfers

Your data may be transferred and stored in countries outside of your jurisdiction. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data during such transfers.

8. Your Rights

Under GDPR (EU/EEA):

You have the right to:

  • Access, correct, or delete your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent

Under CCPA/CPRA (California):

You have the right to:

  • Know what data we collect and why
  • Access, correct, or delete your data
  • Opt out of sale or sharing of personal data
  • Limit use of sensitive data
  • Non-discrimination for exercising your rights

To exercise these rights, contact us at: privacy@igeo.ai

9. Third-Party Services

We use tools like:

  • Google Analytics
  • Mixpanel
  • PostHog
  • LogRocket
  • Mailchimp
  • Stripe / PayPal

These services have their own privacy policies.

10. Security

We take industry-standard precautions to protect your data. However, no method of transmission or storage is 100% secure. You use the Service at your own risk.

11. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided us data, please contact us and we will delete it promptly.

12. Links to Other Sites

Our Service may link to external websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date. Significant changes may be communicated via email or in-app notices.

14. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, contact:

Email: privacy@igeo.ai